by Nathan Travers | May 9, 2024 | Troubleshooting post-conversion
General “No Name” or “Default” customer or supplier balances “No Name” (Xero) or “Default” (QuickBooks Online) contacts VAT / tax Accounts / Balances Invoices/Bills or bank transaction prior to the data I selected to...
by Nathan Travers | May 9, 2024 | General
Symptom: Aged Debtors or Creditors balances include an amount against a No Name contact. Cause (Sage): Often the result of journals being entered in Sage to the Debtors or Creditors Control Account. Cause (QuickBooks): A possible corruption of data or...
by Nathan Travers | May 9, 2024 | General
Symptom: Online software shows transactions with the contact “No Name” or “Default Customer / Supplier”. This “No Name / Default” contact does not appear in the source software. Cause: Some transactions eg. bank transactions in the source software can be...
by Nathan Travers | May 9, 2024 | General
Symptom: Sales and Purchase Tax Control Accounts are missing. VAT or tax alances don’t agree. Trial Balance totals aren’t the same in the old and new software. Cause: Both Xero and Quickbooks Online operate a single VAT / tax system account. All VAT / tax postings are...
by Nathan Travers | May 9, 2024 | General
Cause: When entering the opening balances, the individual outstanding invoices/bills/overpayments etc. that sum to make the accounts receivable/payable control account balance need to be entered. Explanation: Unpaid or partially outstanding...
