Troubleshooting – General – Invoices/Bills or bank transaction prior to the data I selected to convert from have been included

Cause: When entering the opening balances, the individual outstanding invoices/bills/overpayments etc. that sum to make the accounts receivable/payable control account balance need to be entered.

Explanation: Unpaid or partially outstanding invoices/bills/overpayments etc. need to be included so any subsequent payments or refunds made in the conversion period or later have a corresponding invoice, bill or transaction to match or allocate against.